Grosvenor Casino Review

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Grosvenor Casino Review

Grosvenor online Casino is the online version of the well-known land-based Grosvenor Casino. The owner Rank leisure Holdings Ltd. also owns Mecca Bingo and Blue Square. Grosvenor online casino brands itself as especially popular with slot fans, as it offers a huge variety of slot games to its customers.

Grosvenor offers Slots & games, Live Casino games, table & card games and Poker. Grosvenor′s casino operations are licensed and regulated by the Alderney Gambling Control Commission.

The Rank Group operates 35 land-based Grosvenor Casinos in the United Kingdom. The company was found in 1995 in Maidenhead, UK. They operate in 150 locations and have an annual revenue of £854.9 million.

The Grosvenor casino brand was established in 2007 and grew rapidly to 1 million active members in 2010 across their UK casinos. In March 2013 the Rank Group purchased 19 Gala Casinos from the Gala Coral Group for £179 million. This will make the Rank Group the largest casino operator in the UK with a total of 54 casinos.

In our Grosvenor online casino Review we will introduce you to all the details you need to know before signing up.

Bonuses and Promotions

Similar to all other online casinos, Grosvenor offers all new members a welcome package. Every new member receives a £20 cash bonus after signing up and once all caveats are met.

The difference comes in the fact, that Grosvenor is making it very easy to claim the bonus. While other online casinos usually put strong restrictions or special terms and conditions on the claimed bonus, such as waging the bonus as well as the first deposit a certain amount of times, Grosvenor does the opposite. Instead of making it really complicated, you can play any game and wager the deposit just five times before you receive your bonus.

In our test we deposited £50 into our account and after playing only a few games, we received the promised £20 by Grosvenor casino.

Even being a member of Grosvenor’s land-based casinos pays off – those people get another £20 for free.

There is also a £500 cashback offer. You have to opt-in to participate (do this within 28 days of making your first deposit). So if you don’t win in your first month, Grosvenor will give you 50% of your losses back. This amount will be calculated over a 28 day period and you will be credited on the first weekday after this period expires. The Cashback will be calculated based on net losses e.g. stakes – winnings – any promotional cash given to you during your insurance period.

Games and Software

The Grosvenor casino lobby offers slick design and a nice overview for easy navigation.

Grosvenor uses the Playtech software, one of the leading companies in the online software gaming world. This is a synonym for great graphics, good quality sounds and games of top quality. You will find Slots, Arcarde, Scratchcards and Video Poker in the “Slots & Games” section. The “Live Casino” section offers Live Blackjack, Live Roulette, Live Baccarat and Live Hold’em. The normal online versions of Roulette, Blackjack, Baccarat and Dice games can be played in the “Table & Card” section. There are many more games to choose from and we recommend a visit to their site.

You can either play online, using you browser, or using the Direct Download function to install the software on your computer. Mobile Gaming is also heavily advertised on their site, showing you all the possibilities of their software when playing it via the iPad.

Customer Service

Our Grosvenor Casino Review discovered that the customer support is offered around the clock in for UK players. Their customer service team can be contacted via live chat, email or phone. Questions are being answered immediately without having to wait until the next day and the staff is very helpful.

If you feel your question might be a common one, you might want to check out their FAQ section.

Deposit/Withdrawal Methods

Depositing funds is a quick and easy process, enabling you to start gambling as soon as possible.

The following payment methods are available for depositing and withdrawing money: All major credit and debit cards, Visa or Mastercard, Delta, solo or maestro debit cards, as well as e-wallets such as NETeller, moneybookers and Ukash.

Withdrawals are surprisingly easy as well and can be done via the above, except Mastercard and Ukash. However, additionally you can get your withdrawals via cheque.

It is worth to mention that Grosvenor casino reserves the right to split withdrawals across the available methods in accordance with their net deposit rules.

Please note, that the cardholders name should be the name you registered your account with. If you are using someone else’s card, your account might get suspended.


There are many reasons to play at Grosvenor Casinos – not only the 100+ top quality games that you will find included in the download software, but also the safe and secure download, the fast game play, the gigantic progressive jackpots, the £20 hassle-free welcome bonus, exclusive download promotions and a 24/7 dedicated customer service located in the UK, create a top notch casino experience through and through.

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